Food Concepts Chicken Republic Graduate Trainee Program 2025

Food Concepts invites application from young graduates in Nigeria for the 2025 Chicken Republic Graduate Trainee Program.

The Food Concepts Chicken Republic Graduate Trainee Program is a comprehensive training initiative designed to equip young professionals with the skills and knowledge needed to succeed in the fast-paced food industry.

Program Overview

The program is offered by Food Concepts Plc, the parent company of Chicken Republic, a leading quick-service restaurant chain in West Africa.

The program aims to develop the next generation of leaders in the food industry by providing hands-on training, mentorship, and exposure to various aspects of the business.

Eligibility Criteria

To be eligible for the program, applicants should:

1. Possess a BSc/HND degree in any related field
2. Have 0-2 years of managerial experience in the food industry (preferred)
3. Hold a minimum of Second-Class Lower division (BSc) or Lower Credit (HND)

Key Responsibilities

As a Graduate Trainee, you\’ll be expected to:

• Maintain quality and service standards
• Develop operations excellence audit action plans
• Ensure adherence to health and safety protocols
• Manage financial planning and budgeting
• Provide excellent customer service
  Develop staff skills and workstation proficiency

Required Skills

1. Strong leadership, motivational, and management skills
2. Proficiency in MS Office (Excel, PowerPoint, Word)
3. Inventory management skills
4. Ability to work with minimal supervision
5. Highly organized and adaptable

Job Purpose

To deliver operational excellence in Operations, Financial Planning and Control, Customer Service, People Development and Sales Building.

Key Duties and Responsibilities

1. Operations Health & Safety, Loss Control
2. To carry out QSC (Quality, Service & Cleanliness) checks including meat cook outs. Completion of the daily planner tool.
3. To ensure regular travel paths to monitor shift control and to identify and correct service, product or quality issues.
4. To ensure all food and equipment is prepared in time for the restaurant opening or ensure that all food products and equipment are stored in the correct manner prior to closing the restaurant in the evening.
5. To draw up and implement staff positioning plans through a shift.
6. To report all Health & Safety issues to the Restaurant Manager
7. Adhere to all policies and procedures.
8. Business Planning and Financial Control
9. Manage safe controls and ensure all cash is accounted for within the Company Cash Policy.
10. To ensure that supervisors implement the stock level control system and maintain stocks correctly.
11. Complete daily, weekly and monthly preventative maintenance checks.
12. Ensure compliance to portion sizes and waste target.

Customer Service

• Be a role model for great Customer Service “lead by example”
• Monitor service quality in terms of ordering procedures, and order accuracy of front counter staff.
• Resolve customer complaints promptly.
• Monitor staff to provide Gold Standard service.

People Management

• Provide on-the-job training to new staff and corrective training to all staff.
• Develop staff members’ skills and workstation proficiency toward Service Expert level.
• Listen to staff issues and bring to the attention of the Restaurant Manager/ Area Manager or encourage staff to bring up any issues at staff meetings.

Sales Building

• Ensure selling up practices are used.
• Brief staff on promotional activity.
• Provide restaurant management with ideas on staff incentives.
• Recognise and acknowledge regular customers to ensure continued return to the restaurant.

Key Performance Indicators

• Profit Sales Customers Learning & Growth
• Team working
• Leading Change
• Problem Solving/Decision Making.
• Problem Solving/Decision Making.
• Customer Focus
• Development of Others
• Problem Solving/Decision Making
• Communication
• Teamwork

Working Conditions

You are to work as a full-time employee. Official hours of work will be determined by the dynamics of the business.

Application Deadline

Not Specified

Apply here